CHRISTCHURCH has been named on a list published by Royal Mail of areas suffering from limited deliveries as more of its workforce is affected by Covid-19.
The Dorset town is one of 28 locations in England and Northern Ireland which is no longer receiving regular post because of the high numbers of Royal Mail staff who are either off sick or self-isolating.
Fears have arisen that elderly residents will not receive notifications of when a coronavirus vaccine is available to them.
The issue has prompted calls, including from MPs and the Communication Workers Union (CWU), for postal workers to be added to the priority list of people receiving coronavirus vaccinations.
In a statement published with the list on its website, Royal Mail said it was “working hard to deliver the most comprehensive and high quality service we can to all our customers” despite the pandemic and the associated rise in pressure on delivery resources due to increased online shopping.
“The combination of greatly increased uptake of online shopping, and the ongoing Covid-19 restrictions, mean that all delivery companies are experiencing exceptionally high volumes,” the statement said.
“Every single parcel and letter is important to us. Despite our best efforts and significant investment in extra resource, some customers may experience slightly longer delivery timescales than our usual service standards.
“This is due to the exceptionally high volumes we are seeing, exacerbated by the coronavirus-related measures we have put in place in local mail centres and delivery offices to keep our people and customers safe. In such cases, we always work hard to get back to providing our usual level of service as quickly as we can.”
On its website, Royal Mail advises people in the regions who have been left a “Something for you” card from the service to check its website to learn revised opening hours for when they can collect the item.
“If we’ve not left a ‘Something for you card’, and you do not have alternative arrangements in place, we’re sorry that your mail will not be available for collection,” the advice says.
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