"I LOOK forward to getting sued for libel."
That's the view of a customer sent legal papers by Poole-based internet shopping company Redsave.
The firm has said it is suing 16 people over internet postings - but customer Amy Bonsall said she "would love nothing more" than to have the matter aired in court.
She is one of dozens of people who have complained to the Daily Echo that they did not realise their purchases from Redsave had signed them up to a £19.95 monthly subscription.
In Amy's case, the 29-year-old teacher and theatre director did not notice she was signed up for 13 months - costing her £260, with the money going to four different billing names.
"I noticed it when I was doing my annual tax returns.
"Because they used different names and took the money on different dates you don't necessarily pick up on it, especially if you do a lot of internet shopping," she said.
"I've never had a problem shopping before and I'm fairly savvy.
"It's not like I am a first time buyer," said Amy, from East Ham in London.
"I don't think anything I posted was libellous."
She said she had to close her bank account because her bank, Halifax, said the money was not being taken by standing order and the bank could not stop the monthly charge.
Redsave, the trading name for Nettexmedia, says its terms and conditions are clear and the website complies with regulations.
It has previously said it has made "a number of changes to its site" over the last 16 months.
Max Walker, from Redsave, said the charging name for the subscription varied because "last year, we were part of a group structure".
Asked why a standing order was not used, he replied: "Our terms and conditions clearly describe the billing format.
"Our terms and conditions clearly state that contractual billing dates may vary slightly due to weekends and longer months."
Amy said she never received her order. Mr Walker said: "We believe we delivered the item.
"It is preposterous to think, imply, or assume that Redsave would not dispatch this customer's order."
On the libel proceedings he commented: "We will decide on our next course of action following legal advice."
The company says its subscription service gives people the chance to buy more discounted goods and customers can cancel within 30 days without restrictions.
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