A RAFT of issues found by inspectors has led to an east Dorset GP surgery being put in special measures.

Officials from the Care Quality Commission (CQC) have taken the serious action in relation to The Old Dispensary in East Borough, Wimborne.

The CQC has imposed urgent conditions on the practice and tasked the surgery with creating an action plan to address some of the problems.

While the full report on the recent inspection, which rated the service as inadequate, has not been published, the independent regulator has provided a summary of some of the issues found. They included:

  • The practice did not have a clear and effective process for managing risks, issues and performance.
  • Patients with long-term conditions were not always offered a structured annual review to check their health and medicines needs were being met. While patient records may have indicated patients had been reviewed, not all those patients had been regularly invited for structured examinations.
  • Not all consent was documented in patients’ records. Staff said that consent to provide procedures was established at the time of any procedure but was not consistently recorded. The practice thought that participation in any procedure was implied consent.
  • Leaders in the practice could not consistently demonstrate that they had the capacity and skills to deliver high quality sustainable care.
  • The practice had a clear vision, but it was not supported by a credible strategy to provide high quality sustainable care.
  • The practice did not have a safe system to ensure that patients on high risk medicines were appropriately managed in a timely way.

The Daily Echo contacted The Old Dispensary, but the surgery said it did not have any comment to make.