NatWest is providing pop-up banks in Christchurch and Blandford Forum to provide support and answer customer questions.

The community pop-ups will support those customers with any queries around their banking service, frauds and scams, as well as supporting customers to access and use NatWest’s digital services.

The pop up will be open in Christchurch Library every Monday and Friday from August 21 to November 13 and at the United Reformed Church in Blandford Forum every Tuesday from August 8 to October 31.

NatWest’s team at the pop-ups can also signpost customers to other local in-person banking services, such as the day-to-day banking services offered at local Post Offices and support with local free-to-use cash machines.

Felicity Moir, local director at NatWest, said: “When we make changes to our branch network, we work hard to make sure that there’s support available in the local community for those affected by the change.

“Branch closures can affect people that are less confident with the digital alternatives we offer, or don’t yet know about the alternative options available for banking in person, so our community pop-ups provide a service tailored to the needs of customers in that community while signposting to other in-person services.

“Friendly staff will be on hand to help those customers that do still want to speak to us face-to-face with their banking related queries as well as offering advice and support on using our digital services.”

The NatWest Christchurch pop-up is open from 9.30am to 12.30pm and the Blandford Forum pop-up from 9.30am to 1.30pm.

Community pop-ups are cashless, so if customers need to withdraw money or cash a cheque, you’ll need to visit your nearest branch or Post Office. Staff at the pop-up can help direct customers to these services.