A FERNDOWN-BASED business will roll out self-service kiosks in Post Offices nationwide. 

imageHOLDERS said the collaboration will support the Post Office’s aim to “enhance customer service, increase accessibility and streamline transactions” at branches everywhere. 

Post Office has chosen imageHOLDERS’ state-of-the-art kiosks to provide an efficient, user-friendly and inclusive self-service experience. 

 “We are thrilled to partner with Post Office to help deliver more efficient and accessible services to customers across the UK,” said Richard Satchell, chief executive of imageHOLDERS.  

“Our self-service kiosks will not only reduce wait times and improve customer satisfaction but will also ensure that these essential services remain inclusive to everyone, regardless of their abilities.” 

 The nationwide rollout is set to begin in spring 2025, with self-service kiosks being introduced in a select number of Post Office branches before expanding to more branches across the country.  

“Post Office is committed to enhancing customer service across the network, working in partnership with our Postmasters and retail partners,” added Neal Newbrook, the Post Office’s propositions manager.  

““Introducing these new self-service kiosks will make it easier and more efficient for customers to access the Post Office mail products they require.  

“We are excited to work with imageHOLDERS on this key project that will help postmasters and our retail partners meet evolving customer needs.”