IN reply to the letter ‘Roads in an awful state’ (August 7), the cyclic cleansing of Kinson is broken down into areas and is undertaken through a combination of in-house and contractual resources with teams using both mechanical and manual sweeping methods.

The street services cleansing operations manager will investigate the situation mentioned and ensure that periodic inspections are undertaken to address any hot-spots, or identify areas requiring particular attention.

Millhams Road is inspected regularly and the defects detailed in the letter are already in our system and programmed for imminent repair.

We welcome all feedback from residents and visitors and encourage them to report areas of concern via the authority’s Customer Service Centre on 01202 451199 or by emailing ask@bournemouth.gov.uk

STUART BEST, Street Services Manager, Bournemouth Borough Council