I AM writing to express my gratitude and admiration for the way your team of Doctors, nurses, carers, clerks and cleaners on Lytchett ward looked after my mother, especially Staff Nurse Lara Walker, Deputy Sister, who has outstanding nursing qualities and is a shining example to her profession.
In the 10 days my mother was in your care she was clean, comfortable and well looked after. Your staff were exceptional. I visited my mother frequently, spending many hours on Lytchett ward. There was a good atmosphere and I always felt welcome.
Your staff have a very difficult job and probably come in for a lot of criticism. I know the press and media are unscathing in their reporting of care in the NHS. You can only speak as you find and I would love the press to report on the excellent care my mother received but sadly news of excellent care and high standards does not make the headlines.
On a different note I think it would be very helpful if a sign could be erected in the entrance to the car park advertising weekly parking for £16. As you know car parking costs can be considerable and it was some time before I found out about the weekly ticket and was able to purchase one.
CAROL LAUGHARNE, Rectory Road, Wokingham
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