I recently flew from Bournemouth Airport and was extremely impressed with all the improvements.

However, I do have a couple of reservations – no pun intended.

At the espresso cafe there was a fine selection of croissants and pastries.

Me: “A double espresso and a pain au chocolat please.”

Server: “We haven't got that one"

Me (pointing to a pain au chocolat) “What’s that then?”

Server: “That’s a chocolate one”

Me: “Ok I’ll have that.”

At departures: Security: “Those shoes will have to come off.”

Me: “ok.”

Security: “Do they slip on and off easily?”

Me: “Well, I have got a bad back.”

Security: “Oh that’s ok then, don’t bother.”

This is obviously all part of dastardly a plot to make older people feel even more confused than they do already.

Graham Cribb, Branksome Wood Road, Bournemouth