What has happened to the service industry in this country?
At petrol pumps we serve ourselves.
At libraries we now have to serve ourselves.
At Tesco and B&Q there are self-service checkouts.
If you want to book anything these days you are expected to do it online.
Most of the time I have to read my own gas and electric meters, and when they are supposedly read by the companies – a non estimated reading – they still get it wrong!
My gas provider tried to charge me £250 for gas I hadn’t used.
Why have I got to do every damn thing myself these days?
Even when someone else does the job they get it wrong!
We don’t just need a return to service in this country, we need good service.
What next – do your own minor surgery?
It seems a lot of people are already doing their own makeshift dentistry.
People want jobs but they don’t want to do any work – they want us to do it for them while they stand and watch in a supervisory role.
When we get it wrong they look down their noses at us, talk to us as if we were imbeciles and treat us with utter contempt.
C D Cobb, Diana Way, Corfe Mullen
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel