WOW, what service from Yellow Buses. Whilst waiting in town for a number 21 to take me to Burton, that bus couldn’t stop because of too many buses in the waiting area.

The supervisor saw my plight (as I would have to wait another hour for the next number 21) and asked the driver of a 1a to take me to Boscombe where he said he would get the 21 driver to wait for me.

Lo and behold, there was Bob the driver waiting for me to board his bus and apologise for not being able to stop in Bournemouth.

I was so grateful that I said I would give Yellow Buses a mention in your Echo.

The service was impeccable and so kindly carried out.

I do hope you will give them a mention and my heartfelt thanks.

The human race is human after all. I do hope subsequent passengers didn’t have to wait too long for their number 21 to arrive.

JOAN SHEPARD-SMITH, Christchurch